frequently asked questions.

Where is thrpy. located?

Do we need an appointment?

Yes, please make a booking for you and your baby via the online booking system. The earlier you contact us, the more certain we can make your desired date possible.

What are the opening times?

Our session availability can be seen on our booking system, we are open from Monday to Friday – as well as on selected Saturdays. Please arrange a treatment appointment with us via the online booking system or call us before your visit so that we can schedule a time for you.

Want to pop in and have a look?

Can we also visit the spa on weekends?

On selected weekends we are open for working mums and dads or if you don’t have time during the week. Please always arrange a treatment appointment with us before your visit.

Where can I purchase a voucher or package?

Purchase a voucher in store or email us on [email protected] to gift someone a Thrpy voucher. Package options are available in store for both individual sessions and group classes. We would love to see your baby at least once a week however we know schedules can change and we ask that you use your package in the first two months of purchase.

From what age can our baby visit the spa?

When your baby is 4/5 weeks old, weighs at least 3,5 Kg and the navel has healed completely, you can book your first visit with us.

Should we feed our baby before or after?

Ideally, feed or breastfeed your baby ten minutes before treatment. You are welcome to be with us 20 to 30 minutes earlier and take care of your baby in the breastfeeding corner.

Do we need to bring anything?

Yes, please bring your diaper bag so that you can change your baby after the treatment as usual. Feel free to bring a camera to take photos. Swim nappies, towels, and massage oils are provided.

How long does my treatment last?

The baby massage and baby hydrotherapy each last 30 minutes. If you are visiting us for the first time, your child will be in the water for around 5 to 15 minutes. The bath time can be increased to a maximum of 20 minutes with regular visits and with increased physical strength. Our deluxe combos last approximately 55 minutes.

Can we as parents go in the pool with our child?

Yes, you can book an individual session for you and your child.

How much does a visit to the Baby Spa cost?

Our offer and price list can be found on the bookings page.

Can we bring someone?

If you would like to bring your family or friends with you, please note: up to two people can take part in the baby massage, and up to three people can watch the baby float. Too many spectators can be a hindrance to relaxation.

What if we’re late?

With a baby, surprises are inevitable. We recommend that you be with us 20 to 30 minutes earlier. If you are running late, please let us know immediately. If we are fully booked on the day, your treatment can be shortened.

What if we have to cancel our appointment?

We reserve a fixed place for you for your treatment. Cancellation is possible up to 24 hours in advance. In the event of later cancellation, the costs of the booked treatment must be paid.

Are we allowed to take photos?

If you want, you can take some pictures while your little one is floating. Please only photograph and film your own children or ask the other parents for permission. You are welcome to share your special moments with us: send your photos to [email protected] or tag us on Instagram (@babythrpy) with the hashtag #babythrpy

Can I buy a gift voucher?

Yes you can. Please contact the location closest to you and they will prepare the voucher for you.

Do you have birthday packages?

Yes we do. Please contact the location closest to you for their birthday package options.

What are the age limits for a group class?

You can start from 2/3 months up to 10 months.